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If the technical problem with the Preply Classroom persists, send a message to your student or tutor and use a different video communication tool, such as Skype or Zoom.Īfter finishing your lesson, please contact our support team with a detailed explanation of the problem. Check your internet connection and reload the Preply Classroom page. We don’t support Microsoft Edge, Internet Explorer or Chrome Mobile iOS.ģ. However, we support the latest versions of other browsers like Firefox, Opera and Safari. We recommend using Google Chrome on most devices for the best view of Preply Classroom. Make sure it’s updated to the latest version. Check that the sound on your device isn’t muted.Ģ. If you’re using an external camera or headphones, make sure they’re properly connected to your computer. Make sure that no other applications that use your microphone and/or webcam are opened simultaneously on your computer. If you’re experiencing issues with your microphone or camera while trying to connect via Preply Classroom, try the following.

Skype share screen wont share audio